Monthly Trainings from Evinto/Optima
Optima offers program staff two different tracts of Refresher Training for those who want a quick review, reminder or boost: “Back to Basics” and “Beyond the Basics.” Both tracts include:
- A fast review of the most common tasks and responsibilities in Optima,
 - Time limited – just 50 minutes! – and offered monthly,
 - Engaging webinar formats with a live instructor,
 - Multi-program format to encourage sharing of best practices!
 
The Back to Basics tract reviews the essentials of data entry and Optima usage. There are eight classes:
- Effective and Efficient Case Initiation
 - Step by Step Case Releases and Closures
 - Inquiries and Applications
 - Maintaining Look Up Tables, and User Administration
 - Supervision in a Snap
 - Maximizing your Staff Dashboard – Volunteer Edition
 - Maximizing your Staff Dashboard – Caseload Edition
 - Getting Ready to Train Advocates on and With Optima
 
The Beyond the Basics tract expands Optima fundamentals, covering more advanced practices. There are nine classes:
- Improving Your Application Process
 - Teaching and Building Advocacy Plans (To Dos)
 - Effective Marketing and Recruiting with Optima
 - Data Succession and Program Continuity Planning with Optima
 - Creating Useful and Lasting Optima Training for Advocates
 - Troubleshooting Issues in Optima and Getting Help
 - Setting Up and Utilizing Your Optima Training Database
 - Tracking Program Trends with Optima
 - Understanding Critical Data and Reports for New Staff
 
The resource below will assist you in finding and registering for the classes you want to attend.


