Monthly Trainings from Evinto/Optima
Optima offers program staff two different tracts of Refresher Training for those who want a quick review, reminder or boost: “Back to Basics” and “Beyond the Basics.” Both tracts include:
- A fast review of the most common tasks and responsibilities in Optima,
- Time limited – just 50 minutes! – and offered monthly,
- Engaging webinar formats with a live instructor,
- Multi-program format to encourage sharing of best practices!
The Back to Basics tract reviews the essentials of data entry and Optima usage. There are eight classes:
- Effective and Efficient Case Initiation
- Step by Step Case Releases and Closures
- Inquiries and Applications
- Maintaining Look Up Tables, and User Administration
- Supervision in a Snap
- Maximizing your Staff Dashboard – Volunteer Edition
- Maximizing your Staff Dashboard – Caseload Edition
- Getting Ready to Train Advocates on and With Optima
The Beyond the Basics tract expands Optima fundamentals, covering more advanced practices. There are nine classes:
- Improving Your Application Process
- Teaching and Building Advocacy Plans (To Dos)
- Effective Marketing and Recruiting with Optima
- Data Succession and Program Continuity Planning with Optima
- Creating Useful and Lasting Optima Training for Advocates
- Troubleshooting Issues in Optima and Getting Help
- Setting Up and Utilizing Your Optima Training Database
- Tracking Program Trends with Optima
- Understanding Critical Data and Reports for New Staff
The resource below will assist you in finding and registering for the classes you want to attend.


