Monthly Trainings from Evinto/Optima

Optima offers program staff two different tracts of Refresher Training for those who want a quick review, reminder or boost: “Back to Basics” and “Beyond the Basics.” Both tracts include:

  • A fast review of the most common tasks and responsibilities in Optima,
  • Time limited – just 50 minutes! – and offered monthly,
  • Engaging webinar formats with a live instructor,
  • Multi-program format to encourage sharing of best practices!

The Back to Basics tract reviews the essentials of data entry and Optima usage. There are eight classes:

  • Effective and Efficient Case Initiation
  • Step by Step Case Releases and Closures
  • Inquiries and Applications
  • Maintaining Look Up Tables, and User Administration
  • Supervision in a Snap
  • Maximizing your Staff Dashboard – Volunteer Edition
  • Maximizing your Staff Dashboard – Caseload Edition
  • Getting Ready to Train Advocates on and With Optima

The Beyond the Basics tract expands Optima fundamentals, covering more advanced practices. There are nine classes:

  • Improving Your Application Process
  • Teaching and Building Advocacy Plans (To Dos)
  • Effective Marketing and Recruiting with Optima
  • Data Succession and Program Continuity Planning with Optima
  • Creating Useful and Lasting Optima Training for Advocates
  • Troubleshooting Issues in Optima and Getting Help
  • Setting Up and Utilizing Your Optima Training Database
  • Tracking Program Trends with Optima
  • Understanding Critical Data and Reports for New Staff

The resource below will assist you in finding and registering for the classes you want to attend.

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