Building Trust Through Communication: Active Listening & Nonviolent Communication for CASA Advocates

Trust is built through how we listen and respond. This micro e-course helps CASA advocates develop essential skills in active listening and Nonviolent Communication (NVC) to foster stronger relationships with children, families and caseworkers. Learn how to listen with empathy, navigate difficult conversations and communicate with clarity and compassion — even in challenging situations. Through real-world examples and practical strategies, you’ll gain tools to de-escalate tension, bridge communication gaps and advocate more effectively.